I called ahead of time for the appointment. They were recommended to me by my vet. It was extremely conveniently located. There is a big room they do the work in, but the dogs are allowed to play in that room as well. No cages. It is very clean and doesn't smell.
I've taken my Australian Shepherd/Border Collie mix here a few times now and he always come back snowy white and smelling good! I love the feel of the place - it's always full of happy dogs just running around playing with each other. From time to time I see a dog in the back who is segregated but I can tell they are aggressive and that's why they're separated.
Everyone who works here is so nice and they always seem to remember my dog and comment on his changing coat each time. He's always happy when we comes out of The Dog Shop and he's a champion moper with a serious sad face when he feels like it so if he was upset about the experience -we'd be able to tell.
I once took my dog to another groomer and I'm still traumatized by the experience. We've since moved into Lake Oswego and will still be going to the Dog Shop - that's how awesome they are!
The service was great, the quality of cut was great, and the price was very reasonable.
Jessica has been grooming our three-year old Wheaten Terrier Teddy since she was a pup. People regularly stop us to compliment us on how beautifully groomed and cut Teddy is and we are always quick to give the credit to Jessica.
Our experienced dog owner friends had cautioned that the most important characteristic in a groomer is a kind and patient hand so the dog is never fearful of the groomer or the surroundings. Teddy is always pleased to greet Jessica and eager to go into the grooming area. So we get a happy, clean and beautifully cut dog and a dependable and trustworthy groomer with excellent communication skills (canine and human!) and very satisfying customer service.
We wouldn’t think of taking Teddy to anyone but Jessica.